
Unclear Downtime Event (Resolved)
## Affected ###
— JGN Carrier Network
— DE-NRW-BSU-1-A Backbone Network
— Link AGG Coordinator
— JGN Status Page
### Because ###
— We are currently investigating the issue causing the following services to be offline: JGN Carrier Network, DE-NRW-BSU-1-A Backbone Network, JGN Status Page and Link AGG Coordinator. We cannot rule out the possibility of an attack at this time.
### Update ###
— Due to an overvoltage, parts of our critical infrastructure were damaged. All affected components have now been replaced and repaired, and all services are accessible again. We are working on improvements to prevent such incidents from occurring in the future.
### Status ###
https://stats.uptimerobot.com/XQpoAtlLp
https://status-bsu.jgnet.eu/status/bsu
### Help ###
GLO-Hypervisor Changes
## Affected ###
— GLO (Global)
### Because ###
— We need to replace VMware with a new hypervisor as the company behind VMware is deemed untrustworthy. We do not believe that the partnership between Broadcom and VMware provides a secure future.
### Status ###
https://stats.uptimerobot.com/XQpoAtlLp
### Help ###
BSU Gateway Reconfigurations
## Affected ###
— BSU-1A
— BSU-1B
— ISP Login Network
### Because ###
— We are in the process of configuring settings for the upcoming changes slated for the year 2024. This adjustment aims to streamline several services, allowing us to readily offer enhanced services right from the beginning of the year.
### Status ###
https://stats.uptimerobot.com/XQpoAtlLp
### Help ###
BSU Unexpected Disruption in Core Network Service
## Affected ###
— BSU-1A
— BSU-1B
— ISP Login Network
— BSU-DP03
— VLO-1A
### Because ###
— So far, we haven't been able to identify any triggers causing the issue
### Status ###
https://stats.uptimerobot.com/XQpoAtlLp
### Help ###
BSU-1B service interruption
## Affected ###
— BSU-1B
### Because ###
— BSU-1B FDL disconnected due to a hardware issue. (Downtime >60s)
### Status ###
https://stats.uptimerobot.com/XQpoAtlLp
### Help ###
Network performance degradation
## Affected ###
— BSBISP @ 32107 Bad Salzuflen
— BSU SRVs
— BSBISP WWAN Autoscaleing Coordinator
— BSBDO IP Tunnel
### Because ###
— Backend conversion
### Details ###
— Network speed may be slightly limited for BSBNet-to-WAN traffic.
### Status ###
DDoS attack on our infrastructure with focus on fiber optic networking, backbones and vservers
## Affected ###
— BSBISP fiber lines
— BSBSRV Service @ FRK1 + FKB1
### Because ###
— DDoS attack on our fiber optic infrastructure, backbones and some vservers (39.6 Gbps burst)
### Status ###
BSBISP WANAGG LB-Difficulties
## Affected ###
— BSBISP service @ BSU WAN Aggregation load balancing difficulties
### Because ###
— Unclear
### Status ###
https://stats.uptimerobot.com/XQpoAtlLp
BSBISP BSU A1 Offline in given time
## Affected ###
— BSBISP service @ BSU A1 Offline
### Because ###
— Backbone changes|
— Restructuring @ MDF (Main distribution frame)
### Status ###
https://stats.uptimerobot.com/XQpoAtlLp
BSBISP BSU slower than normal
## Affected ###
-BSBISP service @ BSU is slower than normal
### Because ###
-Backbone changes
### Status ###
https://stats.uptimerobot.com/XQpoAtlLp
### HELP! ###
If something is wrong, just contact us here: Click
Possible short downtime of services in some regions
## Affected ###
-BSU ISP service
-FRK01
-FRK02
-FRK03
-FKB01
-USEC01-2
-USWC01-2
-USCE01
### Because ###
-Patching and finalizing vulnerability patches against Log4J.
### Status ###
https://stats.uptimerobot.com/XQpoAtlLp
### HELP! ###
If something is wrong, just contact us here: Click
Eventual failure of ongoing services
## Affected ###
-BSU ISP service
-FRK01
-FRK02
-FKB01
### Because ###
-Random DDoS attacks against our gateways.
### Status ###
https://stats.uptimerobot.com/XQpoAtlLp
### HELP! ###
If something is wrong, just contact us here: Click
BSU ISP service limeted
## Affected ###
-BSU ISP service
### Because ###
-Google IP anomaly (All IPs are blacklisted)
### Status ###
https://status.bsbengine.de
### HELP! ###
If something is wrong, just contact us here: Click
BSU Network Downtime (FW Updates)
## Affected ###
-BSBNetworking ISP service (WWAN Aggregation)
-BSU ISP service
### Because ###
-Applying critical firmware updates
### Status ###
https://status.bsbengine.de
### HELP! ###
If something is wrong, just contact us here: Click
BSBNetwork General (FRK 1A) (AWSDown)
### Affected ###
-BSBNetworking ISP service (WWAN Aggregation)
### Because ###
-Failure of a control system which disabled multiple air handlers
### Status ###
https://status.bsbengine.de
### HELP! ###
If something is wrong, just contact us here: Click
BSBWAN NODE 2 (US-EAST 1B)
### Affected ###
-BSBNetworking ISP service (WWAN Aggregation)
### Because ###
-Software bug in Coordinator Software
### Status ###
https://status.bsbengine.de
### HELP! ###
If something is wrong, just contact us here: Click
BSBNet NODE 1 (BSU 1) Coordinator Update (Short Offline)
### Affected ###
-Distribution and provisioning server
-BSBNetworking ISP service
### Because ###
Firmware Update
### Status ###
https://status.bsbengine.de
### HELP! ###
If something is wrong, just contact us here: Klick