Unclear Downtime Event (Resolved)
## Affected ###
— JGN Carrier Network
— DE-NRW-BSU-1-A Backbone Network
— Link AGG Coordinator
— JGN Status Page
### Because ###
— We are currently investigating the issue causing the following services to be offline: JGN Carrier Network, DE-NRW-BSU-1-A Backbone Network, JGN Status Page and Link AGG Coordinator. We cannot rule out the possibility of an attack at this time.
### Update ###
— Due to an overvoltage, parts of our critical infrastructure were damaged. All affected components have now been replaced and repaired, and all services are accessible again. We are working on improvements to prevent such incidents from occurring in the future.
### Status ###
https://stats.uptimerobot.com/XQpoAtlLp
https://status-bsu.jgnet.eu/status/bsu
### Help ###
BSU ALL Power Interruption
## Affected ###
— All @ BSU
### Because ###
— Due to a prolonged power outage caused by the city utilities of Bad Salzuflen, both servers and distribution points were affected. However, everything is now back to normal.
### Status ###
https://stats.uptimerobot.com/XQpoAtlLp
https://status-bsu.jgnet.eu/status/bsu
### Help ###
GLO-Hypervisor Changes
## Affected ###
— GLO (Global)
### Because ###
— We need to replace VMware with a new hypervisor as the company behind VMware is deemed untrustworthy. We do not believe that the partnership between Broadcom and VMware provides a secure future.
### Status ###
https://stats.uptimerobot.com/XQpoAtlLp
### Help ###
BSU-HEL-FRK Service Update
## Affected ###
— BSU-1A
— BSU-1B
— FRK-1A
— FRK-2A
— TS3 Server Global
— Statistic Server
### Because ###
— We have updated numerous services and background services to enable our upcoming major updates. All services should be back up and running as usual at the end of the day.
### Status ###
https://stats.uptimerobot.com/XQpoAtlLp
### Help ###
BSU Gateway Reconfigurations
## Affected ###
— BSU-1A
— BSU-1B
— ISP Login Network
### Because ###
— We are in the process of configuring settings for the upcoming changes slated for the year 2024. This adjustment aims to streamline several services, allowing us to readily offer enhanced services right from the beginning of the year.
### Status ###
https://stats.uptimerobot.com/XQpoAtlLp
### Help ###
BSU Unexpected Disruption in Core Network Service
## Affected ###
— BSU-1A
— BSU-1B
— ISP Login Network
— BSU-DP03
— VLO-1A
### Because ###
— So far, we haven't been able to identify any triggers causing the issue
### Status ###
https://stats.uptimerobot.com/XQpoAtlLp
### Help ###
BSU-1A + BSU-1B Power equipment reconfiguration
## Affected ###
— BSU-1A
— BSU-1B
### Because ###
— We have made significant changes to our power supply equipment and had to take Availability Zone 1A and 1B in BSU offline for a while. The work has been successfully completed, and normal operations have been restored
### Status ###
https://stats.uptimerobot.com/XQpoAtlLp
### Help ###
BSU-1A and BSU-1B Gateway device error
## Affected ###
— BSU-1A
— BSU-1B
### Because ###
— Problems with Telekom Hardware
### Status ###
https://stats.uptimerobot.com/XQpoAtlLp
### Help ###
BSU-1A, BSU-1B, BSU-2A and VLO-1A slow Connections
## Affected ###
— BSU-1A
— BSU-1B
— BSU-2A
— VLO-1A
### Because ###
— The Telekom AG is currently experiencing disruptions that are affecting our infrastructure as well. Since we have multiple partners, our network is only experiencing anomalies and not a complete outage. However, it is possible that pages may take longer to load than usual. The internet speed is also affected and is on average 60% slower than normal.
### Status ###
https://stats.uptimerobot.com/XQpoAtlLp